Basic Data is information like the name, gender, phone number, or address of a customer or employee that is relevant to your business. These are data that are important to all parts of the organisation, and to all the different systems that are used to run the business. For example, the basic data of an employee are both important to HRM systems and accounting systems. It is also important that the systems have the same data and that the data are updated when any changes are made in one of the systems.


Normally 20% of a business’s data are basic data, which means that 20% of a business’s data should be properly synchronised so that all units of the organisation has the information they need. Having the basic data synchronised makes a huge difference compared to not synchronising the data as this will increase your business's efficiency and accuracy of the workflow and yield up to 80% of the data value. The remaining 80% of the data is more specific to individual systems or departments and may not provide as much value when synchronised. Instead, it may require a lot of effort and only provide 20% of the value, so spending a lot of resources on this might not be profitable.


What we do with Sesam Talk is synchronise basic data or information for example about a customer. With Sesam Talk, you can have your basic data synchronised with no effort or expertise needed. We currently support 10 different data types, see which data types we can synchronise for you here!